Office Policies

PolicyOur Mission

We provide our patients with high-quality, personalized care in a friendly, clean and professional environment. We use state-of-the-art technology, including Damon® braces, Invisalign® and computer imaging. Our Clinical Technicians are highly trained and knowledgeable, having been with us from 7-25 years. Each patient receives personal attention from Dr. Cook or Dr. Gutsche at every visit. We strive to make each visit a pleasant and enjoyable experience!

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8:00 a.m. – 5:30 p.m.
Tuesday: 10:00 a.m. – 7:30 p.m.
Wednesday: 8:00 a.m. – 5:30 p.m.
Thursday: 8:00 a.m. – 5:30 p.m.

Consultations are available during the evenings and on Fridays.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. However, we can contact your insurance company to determine your benefits.

Your estimated patient portion must be paid at the time of service. As a courtesy to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

Drs. Cook & Gutsche Orthodontics

  • Drs. Cook & Gutsche Orthodontics - 135 South State Rd., Springfield, PA 19064 Phone: 610-622-4400

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